National Disability Insurance Scheme (NDIS) Physiotherapy and Exercise Physiology at Bodyfix: Empowering Independence and Well-being Through Tailored Support

At Bodyfix, we are proud to be an NDIS Registered Provider.

Our Physiotherapists and Exercise Physiologists have met the rigorous standards of the NDIS audit and are dedicated to helping clients achieve their goals—whether it's managing pain, improving function, gaining independence, or enhancing quality of life. We personalise our services to meet each client’s unique needs, empowering them to engage fully in the activities they value most.

About the NDIS

The National Disability Insurance Scheme (NDIS) supports Australians with disabilities to access services that improve daily living and build independence. As an NDIS Registered Provider, Bodyfix Physiotherapy adheres to the highest standards set by the NDIS Quality and Safeguards Commission, ensuring quality and compliance in all our services. Our team simplifies the NDIS process for clients, answering questions and supporting each step of their journey.

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  • Initial Contact: The client or Service Coordinator reaches out to Bodyfix to express interest in our services.

  • Information Gathering: We collect necessary details, including a copy of the client’s NDIS plan (directly from self-managed or portal based clients or from the Service Coordinator for plan-managed clients).

  • Initial Consultation: The client schedules a 1-hour consultation with a Physiotherapist or Exercise Physiologist to discuss medical history, goals, and baseline measures such as mobility, strength, and pain level. The frequency and duration of sessions are also determined during this session.

  • Service Agreement: Based on the initial consultation, a tailored service agreement is created and sent to both the client and Service Coordinator.

  • Ongoing Appointments: Our team schedules consistent appointments that align with the client’s lifestyle and service agreement.

  • Agreement Approval: The client signs and returns the service agreement, either before or at their next appointment.

NDIS Physiotherapy and Exercise Physiology fees are regulated by the National Disability Insurance Agency (NDIA) to ensure consistency and value. The NDIA publishes a regularly updated document, the NDIS Pricing Arrangements and Price Limits, which outlines the costs for various supports.

Our fees align with the latest NDIA pricing structures, with variations for locations from remote (MMM6) and very remote (MMM7) areas. For specific fee details, please contact Bodyfix directly.

The fees for Physiotherapy and Exercise Physiology consults are covered by the funding allocated in the client’s NDIS plan under the Improved Daily Living category of the Capacity Building budget. This funding supports services deemed "reasonable and necessary" to each participant’s disability and goals.

At Bodyfix, we’re here to ensure that our clients make the most of their NDIS funding, with high-quality, individualised care to help them reach their fullest potential.

Ongoing Assessment and Review

We reassess each client’s progress two months prior to their NDIS plan review. During this reassessment, baseline measures are updated, and recommendations from the treating practitioner are adjusted as needed. This comprehensive report is then shared with the Service Coordinator (or directly with the client if self-managed) to determine the continuation, frequency, and duration of future sessions.

Wheelchair Accessibility & Home Visits

All Bodyfix locations are wheelchair accessible. We also offer home visits upon request for clients who may need additional support in their own environment.

If you’re an NDIS client and unsure whether our services are right for you, please reach out—we’d be happy to discuss your options. We currently have the capacity to take on new clients and are here to help you on your journey to improved health and independence.

NDIS Frequently Asked Questions

We welcome NDIS participants of all ages, offering specialised services for both adults and children. We can see children under 7 years if they are plan-managed or self-managed, and we are able to support all ages over 7 years, regardless of their NDIS management type.

No referral is needed to use your NDIS funding with us.

Our NDIS-registered physiotherapists and exercise physiologists work closely with each client to create a personalised plan that aligns with their unique goals. We track progress, reassess regularly, and maintain open communication with you and your healthcare team to keep your treatment effective and relevant.

You have control over what you want to achieve in each session.

Whether you need pain relief, improved mobility, or exercise-based therapy to stay active in the community, we offer a variety of techniques and tailored approaches to support your journey.

We regularly reassess each client’s baseline measures and track key outcomes. About two months prior to your plan review, we provide an updated report and any recommendations to your Service Coordinator or directly to you if you’re self-managed or portal based. This ensures your updated plan makes the most of your funding, stays current, and aligns with your ongoing therapy needs.

Yes, we offer home visits for NDIS clients upon request. Home visits can be particularly beneficial for those who may face mobility or transportation challenges.

Our service fees are in line with the NDIS Pricing Arrangements and Price Limits set by the NDIA. Pricing may vary depending on your location, as Bodyfix Charters Towers is classified as an MMM6 (remote) area and certain surrounding locations are MMM7 (very remote). For specific fee information, please contact us directly.

Please bring a copy of your NDIS plan (or ensure your Service Coordinator sends it to us), any relevant medical history, and any referrals if you have them. Wear comfortable clothing for easy movement, as the initial consultation may include a physical assessment.

Starting is simple! Just contact us, and we’ll gather the necessary information, including a copy of your NDIS plan. We’ll then book your initial consultation to discuss your history, goals, and create a customised plan. After that, our team will help arrange a regular appointment schedule that fits your needs.

Yes, we can work with both portal based*, plan-managed and self-managed clients.

If you have any questions about using your NDIS funding with Bodyfix, don’t hesitate to reach out. We’re here to support you at every step of your journey.

*NDIS Services vary by location; please check each clinic for the specific services available.

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